Situation: Residential service
providers deliver one solution for customers who purchase multiple
complementary products and services.
Challenge: You need to retain and grow your customers and attract new prospects through highly productive and consistent sales, marketing and support processes. Rather
than being viewed as a standalone service provider for an individual
customer, you want to become a best-in-class member of the total complement of
solutions purchased by an entire neighborhood.
Solution: Your team will focus on nurturing leads, closing opportunities,
developing neighborhoods, and fostering complementary partnerships. Your contact center is the super glue for
customer service and sales. Success stories, newsletters, press releases
and website deliver concise, timely and relevant information. Your
website and CRM system enable customer self-service and
reduce the number of mundane phone calls.
Results: Increased gross profit, neighborhood
efficiencies and collaborative partnerships.
Situation: While you focus on
retaining and growing existing accounts, it's mission critical to fill the
sales funnel with new customer opportunities.
Challenge: You need to attract new
prospects whose inertia is preventing them from enjoying the benefits that your
Solution: Programs and campaigns will generate
inquiries, referrals and prospects that will be nurtured to "sales ready
Results: A consistently healthy sales
funnel becomes the first step to achieving your growth objectives. This will create positive enthusiasm
and momentum throughout your organization.
INTAgLIO team was good to work with and facilitated easy interaction for
us. The quality review that they
conducted with our major customer was excellent. We didn't understand the misperceptions out
there. Based on customer feedback, we
quickly closed the gaps and now the customer understands better what our
overall capabilities are. INTAgLIO's
assessment and recommendation forced us to recognize the shortcomings of our
current internal staff with respect to being able to implement specific
marketing and sales programs." Tom Perrone, bkm Technology Group, General Manager www.bkmtech.com
Click here to request a
free qualification assessment to determine if there is a logical next step.